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SHIPPING
Our Team is committed to delivering your products as quickly as possible, knowing you are eager to try them out. We offer a variety of shipping carriers and options such as Free Shipping, Flat Rate Shipping, Express Delivery and Rush Processing. See the options listed on this page for more information.
Note: Keep in mind that while we may process your order, we do not ship on weekends or holidays.
SHIPPING CARRIERS
To get you onto your next level of cycling as quickly as possible, we offer multiple shipping options. Postal Service, UPS (United Parcel Service), FedEx, and DHL Worldwide Express. And no worries, all your options have tracking available and are insured.
SIGN FOR DELIVERY (SIGNATURE WAIVER)
We care about your items as much as you do, so to help you keep peace of mind of when your package is delivered, we default to having a signature required for delivery. But there is always the option to not sign for delivery if you prefer. If you would like to sign for your package (i.e., they can’t deliver it unless someone signs for it), then in the shipping options leave the “signature for delivery” box UNCHECKED.
SHIPPING TIMES
The Local order will take 1-3 Business day and International 7-14 Business day. Want to get your items the fastest? Orders placed by 2:00pm GMT typically ship same day. However, during weekends, holidays, and unexpected spikes in order volume, it make take us a little bit longer to get your order out.
SHIPPING OPTIONS / DELIVERY OPTIONS
SUPER SAVER SHIPPING
Let’s face it, no one really likes paying shipping. You’re already purchasing an incredibly cool new and adding shipping on top of the taxes and fees feels like a leaky tire on the road of fun. It’s because of that bothersome shipping fee that we decided to change how we do shipping. Enter in our “Super Saver Shipping.” In short, when you shop with us, you’ll almost never* have to pay full price on shipping. With our Super Saver Shipping, idsurveying.com pays a portion, if not all, of the shipping cost. So you can focus on getting on the road with your crew instead of doing math. Just a heads up, orders using our “Super Saver Shipping” method may take up to 10 business days for delivery as we use the most cost-effective shipping option. *Super Saver Shipping does not apply to clearance items.
FLAT RATE SHIPPING
Flat Rate Shipping applies to merchandise sitewide with smaller and lighter shipping requirements. All eligible items including motor, engine, parts and accessories will be marked with the text “US$90.00 Flat Rate shipping” with delivery time 2-7 day for Local order and 10-14 business days for international. There are no minimum order values to meet! So you can order as often, or get as many items as you want, for only US$90.00. We understand there are just some parts you’ll need to regularly purchase, and we want those to get to you as conveniently as possible. Offer applies to all eligible orders shipped within Local and International “Discount Super Saver Shipping“.
SATURDAY DELIVERY SHIPPING
Do you usually ride with your crew on Sunday and need a Saturday delivery? We’ve got you covered! Your Saturday delivery dates will be listed for each shipping method during checkout. To see your Saturday shipping options, please check the box labeled “Saturday Delivery.”
Note: Postal Service Saturday deliveries are not always guaranteed.
Questions
If you have any questions about our returns policy or the return process, please don’t hesitate to contact us We’re here to help!